Ellie, 33

Lucy was recommended to me as I had never had Botox before and was a little apprehensive. She made me feel completely at ease, so much so that I referred my best friend to her, who is terrified of needles.

She has a calming influence, partly because she’s genuinely caring and partly because she knows her stuff inside out. Having been delighted with the results of her Botox I trusted Lucy to enhance my lips, something I’d wanted since I was a teenager. Lucy strikes the balance of enhancing your natural beauty whilst maintaining a natural look. I have referred all of my friends to her, as she is very professional and approachable with a woman’s eye for precise beauty.